// troubleshooting guide · invision
InVision Prototype Links Not Loading or Redirecting to Miro
- Status
- Ongoing
- platforms:
- Web
- updated:
- November 15, 2026
- reports:
- 3
- Method
- how we research
RUNBOOK · invision/prototype-links-not-loading3 FIXES
// quick answer
InVision share links stopped working after the December 31, 2024 shutdown, and some now redirect to Miro. The content is not retrievable from Miro.
Most likely fix: Replace the link in your docs
How to fix it
// try these in order, the most common fix is first
FIX 1Replace the link in your docs
- 01Search Confluence, Notion, Jira tickets and emails for invisionapp.com links
- 02Replace them with new prototypes or exported PDFs/screenshots
Did this fix it?FIX 2Find alternative copies
- 01Look for the original design file, screenshots or recordings of the prototype
- 02Developers may have saved assets from Inspect
Did this fix it?FIX 3Do not pay recovery services
- 01No one outside InVision held the data; treat claims of recovery with suspicion
Did this fix it?
Symptoms
Clicking an invisionapp.com share link shows an error, a login page or lands on Miro's site.
Why it happens
- C-01The InVision service ended and its data was removed
- C-02The invisionapp.com domain now redirects to Miro, which does not host InVision content
// this guide also covers
- invision prototype not loading
- invision link not working
- invisionapp.com redirects to miro
- invision share link
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