// troubleshooting guide · invision

InVision Prototype Links Not Loading or Redirecting to Miro

Status
Ongoing
platforms:
Web
updated:
November 15, 2026
reports:
3
Method
how we research
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RUNBOOK · invision/prototype-links-not-loading3 FIXES

// quick answer

InVision share links stopped working after the December 31, 2024 shutdown, and some now redirect to Miro. The content is not retrievable from Miro.

Most likely fix: Replace the link in your docs

How to fix it

// try these in order, the most common fix is first

  1. FIX 1Replace the link in your docs

    1. 01Search Confluence, Notion, Jira tickets and emails for invisionapp.com links
    2. 02Replace them with new prototypes or exported PDFs/screenshots
    Did this fix it?
  2. FIX 2Find alternative copies

    1. 01Look for the original design file, screenshots or recordings of the prototype
    2. 02Developers may have saved assets from Inspect
    Did this fix it?
  3. FIX 3Do not pay recovery services

    1. 01No one outside InVision held the data; treat claims of recovery with suspicion
    Did this fix it?

Symptoms

Clicking an invisionapp.com share link shows an error, a login page or lands on Miro's site.

Why it happens

  • C-01The InVision service ended and its data was removed
  • C-02The invisionapp.com domain now redirects to Miro, which does not host InVision content

// this guide also covers

  • invision prototype not loading
  • invision link not working
  • invisionapp.com redirects to miro
  • invision share link

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