Ko-fi Discord Role Not Syncing
Quick answer
Put the Ko-fi bot at the top of your server's role list, avoid roles managed by other services, and make sure the supporter connected Discord on the account tied to the payment.
Most likely fix: Move the Ko-fi bot up
How to fix it
Try these in order — the most common fix is first.
1. Move the Ko-fi bot up
- Open Discord Server Settings > Roles
- Drag the Ko-fi bot above the reward roles
Did this fix it?2. Check the role
- Make sure it is not managed by a third party such as Twitch or Patreon
Did this fix it?3. Reconnect the supporter
- Supporter opens the Discord tab on Ko-fi and presses Connected to re-authorize the bot
Did this fix it?4. Check payment status
- Roles return automatically when a failed recurring payment succeeds
Did this fix it?
Symptoms
Members do not get their role, or lose it.
Why it happens
- Bot role below other roles
- Role managed by Twitch or Patreon
- Another bot interfering
- Supporter did not connect Discord
- Recurring payment failed
This guide also covers
- ko-fi discord role not working
- ko-fi discord not syncing
- ko-fi bot roles
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