Ko-fi Membership Not Working
Quick answer
Memberships fail when the payment is not linked to a Ko-fi account or the recurring payment failed. Link the account and check the payment.
Most likely fix: Link the payment
How to fix it
Try these in order — the most common fix is first.
1. Link the payment
- Find the email Confirm your guest membership purchase
- Create or log into a Ko-fi account and link it
Did this fix it?2. Check the payment
- Open Account & Billing > Subscriptions to see status
- Update the payment method if the renewal failed
Did this fix it?3. Contact support
- Creator submits a ticket with the supporter's details
Did this fix it?
Symptoms
Supporter pays but cannot see member content, or loses access.
Why it happens
- Guest payment not linked to an account
- Recurring payment failed
- Logged into the wrong account
This guide also covers
- ko-fi membership not working
- can't see ko-fi content
- ko-fi supporter content
Still not working?
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