Lemon Squeezy Refund Request: How to Get a Refund

How to fix it

Try these in order — the most common fix is first.

1. 1. Contact the seller

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   1. Open the email receipt from Lemon Squeezy
   2. Use the seller contact details on it and state order number, date and reason
   Did this fix it? Yes No

2. 2. Escalate to Lemon Squeezy

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   1. Go to lemonsqueezy.com/help
   2. Include the order number, email and card last four digits
   3. Lemon Squeezy may refund recent purchases at its discretion, mainly to prevent chargebacks
   Did this fix it? Yes No

3. 3. Chargeback as a last resort

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   1. The buyer terms ask you to contact Lemon Squeezy before disputing with your bank
   2. Refunds can take up to 10 days to show on a statement, so wait before disputing
   Did this fix it? Yes No

Symptoms

You paid through Lemon Squeezy and want your money back but cannot tell who to ask.

Why it happens

• Refund policy is set by each seller
• Lemon Squeezy only refunds at its own discretion, case by case
• Request sent to the wrong party

This guide also covers

• lemon squeezy refund request
• lemon squeezy refund
• refund lemon squeezy order

The same problem in other apps

All billing, cancellation & refunds guides →

• What Is the Paddle.net Charge on My Card Statement? (Paddle)
• Gumroad Refund Request: How to Get a Refund (Gumroad)
• Payhip Refund Request: How to Get or Issue a Refund (Payhip)
• How to Close Your Stripe Account (and What Happens to Your Balance) (Stripe)
• How to Cancel Shopify Subscription (and Close Your Store) (Shopify)

Other Lemon Squeezy errors

• Lemon Squeezy Charge on My Card: What Is LEMSQZY* STORE?
• How to Cancel a Lemon Squeezy Subscription
• Lemon Squeezy Store Not Approved or Pending
• Lemon Squeezy Identity Verification Not Working
• Lemon Squeezy Payout Delayed or Not Received
• Lemon Squeezy Webhook Not Working
• Lemon Squeezy License Key Not Working
• Lemon Squeezy Account Suspended or Store Paused