Microsoft Teams Camera Not Working

How to fix it

Try these in order — the most common fix is first.

1. 1. Close apps using the camera

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   1. Quit Zoom, Webex, browser tabs with video and OEM camera apps
   2. Restart Teams and rejoin the meeting
   Did this fix it? Yes No

2. 2. Allow camera access in the OS

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   1. Windows: Settings > Privacy & security > Camera, turn on camera access and let apps/desktop apps access it
   2. Mac: System Settings > Privacy & Security > Camera, enable Microsoft Teams, then quit and reopen Teams
   Did this fix it? Yes No

3. 3. Select the right camera in Teams

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   1. Open ... > Settings > Devices
   2. Under Camera, pick the correct device and check the preview
   3. In a meeting: More > Settings > Device settings
   Did this fix it? Yes No

4. 4. Update or reinstall the camera driver

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   1. Open Device Manager > Cameras
   2. Right-click the camera > Update driver, or Uninstall device and restart so Windows reinstalls it
   Did this fix it? Yes No

5. 5. Test with the web app

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   1. Join from teams.microsoft.com in Edge or Chrome and allow camera access
   2. If it works there, repair or reset the desktop app
   Did this fix it? Yes No

Symptoms

Black video preview, 'We can't find a camera', the camera button is greyed out, or others can't see your video while the camera works in other apps.

Why it happens

• Another app (Zoom, browser, camera software) is using the camera
• Camera access blocked in Windows or macOS privacy settings
• Wrong camera selected in Teams device settings
• Outdated or corrupt camera driver
• Efficiency mode lowering video or disabling it on low-resource PCs
• Physical privacy shutter or keyboard camera switch closed

This guide also covers

• teams camera not working
• teams not detecting camera
• teams camera black screen
• we can't find a camera teams

The same problem in other apps

All audio, video & device problems guides →

• Slack Huddles Audio Not Working (Slack)
• Zoom Camera Not Working (Cannot Start Video) (Zoom)

Other Microsoft Teams errors

• How to Cancel Microsoft Teams Subscription
• Microsoft Teams Not Loading or Stuck on White Screen
• Microsoft Teams Keeps Asking to Sign In (Login Loop)
• Microsoft Teams Using Too Much Memory
• Microsoft Teams Notifications Not Working
• Microsoft Teams Microphone Not Working
• Microsoft Teams Status Stuck on Away or Offline
• Teams Screen Sharing Shows a Black Screen