How to Cancel NordPass Subscription
Quick answer
Cancel auto-renewal in your Nord Account (Billing > Subscriptions) if you bought on the web, or in the App Store or Google Play if you bought there. A 30-day money-back guarantee applies to personal plans.
Most likely fix: Web purchase
How to fix it
Try these in order — the most common fix is first.
1. Web purchase
- Log in to your Nord Account
- Click Billing on the left and open the Subscriptions tab
- Click cancel and confirm cancelling auto-renewal
Did this fix it?2. iPhone or iPad
- Open Settings > your name > Subscriptions
- Select NordPass and cancel
Did this fix it?3. Android
- Open Google Play > Payments and subscriptions > Subscriptions
- Select NordPass and cancel
Did this fix it?4. Request a refund
- Cancelling alone does not refund
- Contact NordPass support within 30 days of the initial purchase
Did this fix it?5. Business plans
- Contact customer support, cancellation takes effect at the end of the billing cycle with a 7-day grace period; refunds within 14 days
Did this fix it?
Symptoms
You want to stop charges, avoid renewal or get a refund.
Why it happens
- Auto-renewal on by default
- Subscription bought through Apple or Google
- Business plans need support
This guide also covers
- cancel nordpass
- how to cancel nordpass subscription
- nordpass refund
- nordpass auto renewal
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The same problem in other apps
All billing, cancellation & refunds guides →
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