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How to Cancel Dashlane and Get a Refund

Ongoing Web, iOS, Android Updated October 21, 2026

Quick answer

Cancel where you paid. Card purchases on dashlane.com: web app > Vault menu > Subscription > Cancel your subscription, and request the refund before leaving. Full refunds are only guaranteed within 30 days of purchase.

Most likely fix: Check where you paid.

Symptoms

You were charged for an annual renewal you didn't want, or cancelling didn't stop billing.

Why it happens

  • Plans renew automatically every year
  • Subscription bought through Apple, Google Play or PayPal must be cancelled there
  • Refund requested after the 30-day window

How to fix it

Try these in order — the most common fix is first.

  1. 1. Check where you paid

    1. Open the Dashlane web app > Vault menu > Subscription
    2. If you see card details and billing history, you paid Dashlane directly
    3. If it points to another platform, Apple, Google Play or PayPal handles billing

  2. 2. Cancel and refund a website purchase

    1. In the web app open Vault menu > Subscription
    2. Select 'Cancel your subscription' in the right panel
    3. Follow the steps and request the refund before leaving the page (within 30 days of purchase)

  3. 3. Cancel on iPhone/iPad

    1. Open iOS Settings and tap your name
    2. Tap Subscriptions > Dashlane > Cancel Subscription
    3. For a refund, contact Dashlane support and follow Apple's refund process

  4. 4. Cancel on Android

    1. Open Google Play > profile icon > Payments & subscriptions > Subscriptions
    2. Tap Dashlane > Cancel subscription
    3. Within 30 days, contact Dashlane support with your Google Play transaction ID for a refund

This guide also covers

  • cancel dashlane
  • dashlane refund
  • dashlane cancel subscription
  • dashlane charged after cancel

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