Dashlane Free Plan Ended - Can't See My Passwords
Ongoing All Updated October 21, 2026
Quick answer
Dashlane discontinued the Free plan on September 16, 2025. Since then former free users can't view, copy or edit items, only export them or upgrade; Dashlane's stated deadline for that was September 16, 2026.
Most likely fix: Export your data.
Symptoms
After logging in, your vault is read-only or hidden and Dashlane asks you to upgrade to Premium or Friends & Family.
Why it happens
- Free plan discontinued on September 16, 2025
- Premium trial given to free users on August 5, 2025 has ended
How to fix it
Try these in order — the most common fix is first.
1. Export your data
- Log in to the Dashlane web app
- Open Settings > Export data
- Enter your master password and choose CSV
- Save the ZIP and import it into your new password manager
2. Upgrade to keep using Dashlane
- Choose Premium or Friends & Family from the upgrade prompt
- Check your email for any discount code Dashlane sent to former free users
3. Contact support if the export option is gone
- The export deadline was September 16, 2026
- If you can no longer export, contact Dashlane support through the help center
This guide also covers
- dashlane free plan ended
- dashlane free discontinued
- dashlane can't see passwords
- dashlane free plan export
Still not working?
If Dashlane keeps failing, you're not alone. See every Dashlane problem users report or the alternatives people switch to.
Other Dashlane errors
- Dashlane Autofill Not Working
- Dashlane Extension Not Working in Chrome
- Dashlane Keeps Logging Me Out
- Dashlane Verification Code Not Received
- Forgot Dashlane Master Password
- Dashlane Not Syncing Between Devices
- How to Export Passwords From Dashlane
- How to Cancel Dashlane and Get a Refund
- Dashlane Account Suspended or Locked
- Dashlane Didn't Save My Generated Password