Notion Images Not Loading ('Go Online to View This Image')
Workaround available Web, Windows, macOS, iOS, Android Updated October 21, 2026
Quick answer
When Notion shows 'Go online to view this image', the image is fine; a VPN, ad blocker, iCloud Private Relay or network filter is blocking it. Turn those off one by one and reload.
Most likely fix: Turn off VPN and reload.
Symptoms
Images show 'Go online to view this image' or a broken placeholder while text loads normally.
Why it happens
- VPN (most common)
- Ad blockers or iCloud Private Relay
- Firewall, proxy or DNS filtering
- Stale browser cache
- Unsupported file type
How to fix it
Try these in order — the most common fix is first.
1. Turn off VPN and reload
- Disable the VPN
- Reload the page
2. Disable ad blockers and Private Relay one at a time
- Pause the ad blocker for notion.so / notion.com
- On Apple devices, temporarily turn off iCloud Private Relay
- Reload after each change
3. Clear the browser cache
- Clear cache for Notion and reload
4. Check the file type
- Supported: HEIC, ICO, JPEG, JPG, PNG, TIF, TIFF, GIF, SVG, PDF, WEBP
5. Ask IT to allowlist Notion domains
- Share notion.com/help/allowlist-ip with your IT team
This guide also covers
- notion images not loading
- go online to view this image notion
- notion image not showing
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