Notion Says 'Offline' When Connected
Workaround available Web, Windows, macOS, iOS, Android Updated October 21, 2026
Quick answer
If Notion shows 'Offline' or 'Connect to the internet' while your internet works, something on your network is blocking Notion. Disable the VPN, change DNS, or ask IT to unblock *.notion.com.
Most likely fix: Disable VPN and security software temporarily.
Symptoms
An 'Offline' indicator or 'Connect to the internet' message even though other websites load fine.
Why it happens
- VPN or proxy blocking Notion
- Corporate or school firewall
- Privacy or security software
- DNS filtering
How to fix it
Try these in order — the most common fix is first.
1. Disable VPN and security software temporarily
- Turn off VPN, proxy or privacy tools
- Reload Notion
2. Change DNS on personal networks
- Set DNS to 1.1.1.1 or 8.8.8.8 in your network settings
- Reconnect and reload Notion
3. Ask IT to unblock Notion
- Request that *.notion.com and Notion's IP addresses be allowlisted (notion.com/help/allowlist-ip)
This guide also covers
- notion says offline
- notion connect to the internet
- notion offline but connected
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