What causes "Notion Not Loading (Blank or White Screen)"?

Corrupted local cache in the desktop app or browser VPN, firewall, proxy or DNS filter blocking *.notion.com Browser extensions interfering with the page Unsupported device (ChromeOS desktop, iOS 15 or older) Notion outage

How do I fix "Notion Not Loading (Blank or White Screen)"?

1. Force reload: Desktop: View > Force reload, or Ctrl/Cmd + R Browser: hard refresh the tab 2. Reset & erase local data: Desktop: Help > Troubleshooting > Reset & Erase All Local Data Log back in 3. Delete the Notion app folder and reinstall: Quit Notion fully (check the system tray / Task Manager) Mac: Finder > Go > Go to Folder > ~/Library/Application Support and delete Notion Windows: delete the Notion folder in C:\Users\ \AppData\Roaming Reinstall from notion.com/download 4. Clear Notion site data in the browser: Chrome/Edge: DevTools > Application > Cookies > right-click Notion > Clear Safari: Settings > Privacy > Manage Website Data > Notion > Remove Firefox: lock icon > Clear cookies and site data 5. Rule out network blocks and extensions: Disable VPN and reload Try an incognito window or a different browser Ask IT to allowlist *.notion.com

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Notion Not Loading (Blank or White Screen)

Workaround available Web, Windows, macOS Updated October 21, 2026

Quick answer

A blank, white or endlessly spinning Notion is usually fixed by a force reload, then a full reset of local data, or by unblocking *.notion.com on your network.

Most likely fix: Force reload.

Symptoms

The desktop app or browser tab shows a white screen, a spinner that never finishes, or 'Something went wrong' / 'Hmm... something's not right'.

Why it happens

Corrupted local cache in the desktop app or browser
VPN, firewall, proxy or DNS filter blocking *.notion.com
Browser extensions interfering with the page
Unsupported device (ChromeOS desktop, iOS 15 or older)
Notion outage

How to fix it

Try these in order — the most common fix is first.

1. Force reload
1. Desktop: View > Force reload, or Ctrl/Cmd + R
2. Browser: hard refresh the tab
2. Reset & erase local data
1. Desktop: Help > Troubleshooting > Reset & Erase All Local Data
2. Log back in
3. Delete the Notion app folder and reinstall
1. Quit Notion fully (check the system tray / Task Manager)
2. Mac: Finder > Go > Go to Folder > ~/Library/Application Support and delete Notion
3. Windows: delete the Notion folder in C:\Users\<you>\AppData\Roaming
4. Reinstall from notion.com/download
4. Clear Notion site data in the browser
1. Chrome/Edge: DevTools > Application > Cookies > right-click Notion > Clear
2. Safari: Settings > Privacy > Manage Website Data > Notion > Remove
3. Firefox: lock icon > Clear cookies and site data
5. Rule out network blocks and extensions
1. Disable VPN and reload
2. Try an incognito window or a different browser
3. Ask IT to allowlist *.notion.com

This guide also covers

notion not loading
notion white screen
notion blank screen
notion stuck loading
notion desktop app not working

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