Squarespace Domain Redirect Loop (Too Many Redirects)

How to fix it

Try these in order — the most common fix is first.

1. 1. Clear browser data

   1. Clear cookies and cache for the site or try a private window
   Did this fix it? Yes No

2. 2. Remove conflicting forwarding

   Copy steps
   1. At the registrar delete URL/domain forwarding rules for the root and www
   2. Keep only the DNS records Squarespace lists
   Did this fix it? Yes No

3. 3. Set one primary domain

   Copy steps
   1. Open Settings > Domains
   2. Click the domain you want as the main one and choose Set as primary
   3. Squarespace redirects the others to it
   Did this fix it? Yes No

4. 4. Turn off the proxy

   Copy steps
   1. If you use Cloudflare, set records to DNS only (grey cloud) while testing
   2. Remove any extra redirect or SSL rules
   Did this fix it? Yes No

Symptoms

The browser shows 'This page isn't working - redirected you too many times', or www and non-www show different results.

Why it happens

• URL forwarding at the registrar conflicts with Squarespace's redirect
• A CDN or proxy such as Cloudflare in front of Squarespace with its own redirect/SSL mode
• Both www and root set as redirects to each other
• Stale cookies or cache

This guide also covers

• squarespace too many redirects
• squarespace www redirect
• squarespace domain redirect loop

The same problem in other apps

All not loading, error messages & connection guides →

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• WordPress Error Establishing a Database Connection (WordPress)

Other Squarespace errors

• Squarespace Domain Not Connecting
• Squarespace Site Says Not Secure (SSL Error)
• Squarespace Site Not Showing on Google
• Squarespace Form Submissions Not Received
• Squarespace Site Down or Editor Not Loading
• Why Is My Squarespace Site So Slow
• Squarespace Can't Switch Templates (Version 7.1)
• Squarespace Lost Changes (No Autosave)