Synthesia Payment Failed
Quick answer
Check card details, expiry, funds and bank authentication; if still failing contact your bank, then billing@synthesia.io.
Most likely fix: Verify card
How to fix it
Try these in order — the most common fix is first.
1. Verify card
- Confirm card details, billing address and expiry
Did this fix it?2. Approve with bank
- Check your banking app for an authentication request
Did this fix it?3. Contact billing
- Email billing@synthesia.io or use Live chat for double charges
Did this fix it?
Symptoms
Payment declined when subscribing or renewing.
Why it happens
- Wrong card details or expired card
- Insufficient funds
- Bank requires extra authentication
This guide also covers
- synthesia payment failed
- synthesia payment unsuccessful
- synthesia card declined
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