Synthesia Voice Missing or Not Available
Quick answer
Some stock voices are being retired. Existing videos keep working; edits switch to the closest replacement voice, or choose another voice and apply Change all.
Most likely fix: Pick a new voice
How to fix it
Try these in order — the most common fix is first.
1. Pick a new voice
- Open the project, click the Avatar icon beside the Script Box, select a voice, choose Change all
Did this fix it?2. Refresh after plan changes
- Reopen the editor to refresh the voice list
Did this fix it?3. Create a personal avatar
- For a voice that sounds like you or a colleague
Did this fix it?
Symptoms
A voice you used is missing or unavailable.
Why it happens
- Voice retired due to an external voice partner issue
- Plan change altered available voices
This guide also covers
- synthesia voice not available
- synthesia voice missing
- synthesia voice retired
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