// troubleshooting guide · tl;dv
tl;dv Bot Stuck in Microsoft Teams Lobby
- Status
- Workaround available
- platforms:
- Microsoft Teams
- updated:
- November 15, 2026
- reports:
- 2
- Method
- how we research
RUNBOOK · tl-dv/teams-bot-stuck-in-lobby3 FIXES
// quick answer
Teams places external third-party bots like tl;dv in the lobby even if your lobby is open. The organizer must admit it within 10 minutes, or a Teams admin can adjust lobby bypass settings.
Most likely fix: Admit the bot from the Participants panel
How to fix it
// try these in order, the most common fix is first
FIX 1Admit the bot from the Participants panel
- 01Open People/Participants in the Teams meeting
- 02Under Lobby (waiting), click the admit checkmark next to the tl;dv bot
Did this fix it?FIX 2Change who can bypass the lobby
- 01Meeting options > 'Who can bypass the lobby' > choose a wider option
- 02Admins: set the policy in the Teams admin center for your org
Did this fix it?FIX 3Contact tl;dv support
- 01tl;dv's own troubleshooting article has no Teams-specific steps; use the chat in tldv.io/app with the meeting link
Did this fix it?
Symptoms
The tl;dv bot waits in the Teams lobby and then disappears, and the meeting isn't recorded.
Why it happens
- C-01Teams automatically screens external bots into the lobby
- C-02Organizer didn't admit the bot within tl;dv's 10-minute wait
- C-03Meeting lobby settings require approval for everyone
// this guide also covers
- tldv teams not joining
- tldv teams lobby
- tldv microsoft teams not recording
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