// troubleshooting guide · tl;dv

tl;dv Bot Stuck in Microsoft Teams Lobby

Status
Workaround available
platforms:
Microsoft Teams
updated:
November 15, 2026
reports:
2
Method
how we research
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RUNBOOK · tl-dv/teams-bot-stuck-in-lobby3 FIXES

// quick answer

Teams places external third-party bots like tl;dv in the lobby even if your lobby is open. The organizer must admit it within 10 minutes, or a Teams admin can adjust lobby bypass settings.

Most likely fix: Admit the bot from the Participants panel

How to fix it

// try these in order, the most common fix is first

  1. FIX 1Admit the bot from the Participants panel

    1. 01Open People/Participants in the Teams meeting
    2. 02Under Lobby (waiting), click the admit checkmark next to the tl;dv bot
    Did this fix it?
  2. FIX 2Change who can bypass the lobby

    1. 01Meeting options > 'Who can bypass the lobby' > choose a wider option
    2. 02Admins: set the policy in the Teams admin center for your org
    Did this fix it?
  3. FIX 3Contact tl;dv support

    1. 01tl;dv's own troubleshooting article has no Teams-specific steps; use the chat in tldv.io/app with the meeting link
    Did this fix it?

Symptoms

The tl;dv bot waits in the Teams lobby and then disappears, and the meeting isn't recorded.

Why it happens

  • C-01Teams automatically screens external bots into the lobby
  • C-02Organizer didn't admit the bot within tl;dv's 10-minute wait
  • C-03Meeting lobby settings require approval for everyone

// this guide also covers

  • tldv teams not joining
  • tldv teams lobby
  • tldv microsoft teams not recording

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