tl;dv 'Update Your Meeting Provider Workspace Settings' Zoom Error

How to fix it

// try these in order, the most common fix is first

1. FIX 1Fix it in the Zoom Workplace app

   Copy steps
   1. 01On the home screen open the dropdown next to New meeting showing your PMI
   2. 02Click PMI Settings
   3. 03Disable 'Only authenticated users can join'
   Did this fix it? Yes No

2. FIX 2Fix it on zoom.us

   Copy steps
   1. 01Sign in at zoom.us and click Meetings > Personal Room
   2. 02Click Edit at the bottom
   3. 03Disable 'Require authentication to join'
   Did this fix it? Yes No

3. FIX 3Ask your Zoom admin if the toggle is locked

   1. 01Ask the admin to allow unauthenticated participants for your account or group
   Did this fix it? Yes No

Symptoms

tl;dv reports that you need to update your meeting provider workspace settings and the bot never joins your Zoom call.

Why it happens

• C-01Zoom Personal Meeting ID requires authentication
• C-02Account-level Zoom setting locked by an admin

// this guide also covers

• tldv update your meeting provider workspace settings
• tldv zoom not working
• tldv zoom authentication
• tldv not joining zoom

The same problem in other apps

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Other tl;dv errors

• tl;dv Not Joining Meeting
• tl;dv Transcript Still Processing
• tl;dv Meeting Library Not Loading
• How to Stop tl;dv From Joining Meetings
• tl;dv Bot Shown as Security Risk in Google Meet
• tl;dv Bot Stuck in Microsoft Teams Lobby
• tl;dv Recordings Deleted or Archived
• tl;dv Can't Download Recording