How to Download Fathom Transcript and Recording

How to fix it

// try these in order, the most common fix is first

1. FIX 1Download the video

   Copy steps
   1. 01Open the call in your Fathom dashboard
   2. 02Click the three dots and choose Download Video (MP4, named after the meeting)
   Did this fix it? Yes No

2. FIX 2Copy the transcript

   Copy steps
   1. 01Open the call and click Copy Transcript
   2. 02Paste into Google Docs, Word or a text file and save
   Did this fix it? Yes No

3. FIX 3Get download access to a shared call

   Copy steps
   1. 01Ask the call owner to give you standard or admin access
   2. 02Then use the three-dot menu in the top right of the call page > Download Video
   Did this fix it? Yes No

4. FIX 4Bulk export with the API

   Copy steps
   1. 01Create an API key in Fathom settings
   2. 02Use the transcript endpoint for each recording, or a Zapier/Pipedream flow that saves new transcripts automatically
   Did this fix it? Yes No

Symptoms

There is no download button for the transcript, MP3 isn't offered, or Download Video is missing on a call someone shared with you.

Why it happens

• C-01Transcripts are copy-only by design
• C-02MP3 export not available yet
• C-03Shared calls need standard or admin access from the owner

// this guide also covers

• fathom download transcript
• export fathom transcript
• fathom download recording
• fathom export all meetings

The same problem in other apps

All not loading, error messages & connection guides →

• Grain Upload Failed (Grain)
• Zoom Error Code 5003 (Unable to Connect) (Zoom)

Other Fathom errors

• Fathom Notetaker Not Joining Meeting
• Fathom Not Joining Microsoft Teams Meetings
• Fathom Not Working With Google Meet
• Fathom Bot Stuck in Waiting Room
• Fathom Can't Rejoin After Being Removed
• How to Remove Fathom From Zoom Meetings
• How to Cancel Fathom Subscription
• Fathom Free Plan AI Summary Limit Reached