// troubleshooting guide · tl;dv

tl;dv Transcript Still Processing

Status
Workaround available
platforms:
Web
updated:
November 15, 2026
reports:
3
Method
how we research
Share

RUNBOOK · tl-dv/transcript-still-processing4 FIXES

// quick answer

Processing normally takes up to 2 hours: video first, then transcript, then AI notes. If it's longer, the bot is often still in the call; stop and save it, then contact support with the recording link.

Most likely fix: Wait up to 2 hours

How to fix it

// try these in order, the most common fix is first

  1. FIX 1Wait up to 2 hours

    1. 01Leave the page and check back later; video, transcript and AI notes are processed in that order
    Did this fix it?
  2. FIX 2Stop the bot if it's still in the call

    1. 01Go back to the meeting room
    2. 02If the tl;dv bot is still present, click 'Stop-and-save' or remove it like any participant
    Did this fix it?
  3. FIX 3Check your free-plan AI limit

    1. 01If you're on Free and have used 10 meetings, the transcript is complete but AI notes stop after 10 minutes
    2. 02Upgrade to Pro for full notes on new meetings
    Did this fix it?
  4. FIX 4Contact support with the recording link

    1. 01Click the chat icon in the bottom-right of tldv.io/app
    2. 02Share the recording link and a screenshot of the recording page
    Did this fix it?

Symptoms

The recording page shows 'processing' for hours, the transcript is empty, or AI notes never appear.

Why it happens

  • C-01The bot is still sitting in the meeting room, so the recording hasn't ended
  • C-02Normal queue time of up to 2 hours
  • C-03Free plan beyond 10 meetings: AI notes cover only the first 10 minutes, which looks like missing notes
  • C-04A processing failure on tl;dv's side

// this guide also covers

  • tldv still processing
  • tldv transcript not showing
  • tldv recording stuck processing
  • tldv ai notes not generated

Still not working?

If tl;dv keeps failing, you're not alone. See every tl;dv problem users report or the alternatives people switch to.

Have an app idea? Our small team builds any software: web and mobile apps, games, desktop, AI tools. Price agreed together.

Talk to us

Watch tl;dv Get an email when its price changes, it has an outage, or we publish a new fix. No spam.

Fixed it? Share this guide

The same problem in other apps

All export, render & quality loss guides →

Other tl;dv errors

All 12 tl;dv errors and fixes →