// troubleshooting guide · tl;dv

tl;dv Recordings Deleted or Archived

Status
Ongoing
platforms:
Web
updated:
November 15, 2026
reports:
3
Method
how we research
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RUNBOOK · tl-dv/recordings-deleted4 FIXES

// quick answer

On the free plan recordings are archived after 3 days (restoring takes up to 90 minutes) and deleted after 3 months, on the 1st of the month. Download them during the 4-week warning window; upgrading won't bring back deleted ones.

Most likely fix: Unarchive the recording

How to fix it

// try these in order, the most common fix is first

  1. FIX 1Unarchive the recording

    1. 01Open the archived meeting in your library
    2. 02Choose to unarchive and wait up to 90 minutes for it to be restored
    Did this fix it?
  2. FIX 2Download before the deletion date

    1. 01Watch for the email sent 4 weeks before deletion
    2. 02During that window, open each meeting and use the download button at the top
    Did this fix it?
  3. FIX 3Upgrade before deletion if you need long-term storage

    1. 01Paid plans keep recordings while you stay subscribed
    2. 02Upgrade before the 1st of the month deletion batch; deleted files have no backup
    Did this fix it?
  4. FIX 4Check who owns the recording

    1. 01If a colleague's bot recorded the meeting, ask them to share it; the owner controls the file
    Did this fix it?

Symptoms

Older meetings are missing from the library, show as archived, or you got an email saying recordings are scheduled for deletion.

Why it happens

  • C-01Free-plan 3-month retention
  • C-02Free recordings move to archive 3 days after recording
  • C-03Downgrade from a paid plan to free
  • C-04Recording owned by someone else who deleted it or left the workspace

// this guide also covers

  • tldv recordings deleted
  • tldv recording archived
  • tldv how long are recordings kept
  • tldv recording disappeared

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