Grain Transcript or AI Notes Not Showing

How to fix it

// try these in order, the most common fix is first

1. FIX 1Wait for processing

   Copy steps
   1. 01Give it a few minutes after the meeting ends
   2. 02Refresh the recording page
   Did this fix it? Yes No

2. FIX 2Check the status indicator

   Copy steps
   1. 01After 30 minutes, open the recording page and look at the status indicator
   2. 02An error status means processing failed
   Did this fix it? Yes No

3. FIX 3Contact Grain support

   Copy steps
   1. 01Email help@grain.com with the meeting title and date
   2. 02Include a screenshot of the status
   Did this fix it? Yes No

4. FIX 4Check the meeting length limit

   Copy steps
   1. 01Free meetings stop at 45 minutes; Pro allows 4 hours and Business 8 hours
   2. 02Upgrade or split long sessions
   Did this fix it? Yes No

Symptoms

The recording exists but the transcript, AI notes or action items are empty or still processing.

Why it happens

• C-01Processing is still running after the meeting
• C-02Processing failed on Grain's side
• C-03The upload or capture was cut off (Free plan 45-minute limit)

// this guide also covers

• grain transcript not showing
• grain ai notes not generated
• grain processing stuck

The same problem in other apps

All missing or lost data guides →

• Fathom Recording Not Showing Up After Meeting (Fathom)
• Fireflies Transcript Not Showing After Meeting (Fireflies.ai)
• tl;dv Recordings Deleted or Archived (tl;dv)

Other Grain errors

• Grain Bot Not Joining Meeting
• Grain Recording Request Denied by Host
• Grain Desktop Capture Not Recording
• Grain Upload Failed
• Grain Meeting Not Showing on Meetings Page
• Grain Transcript in Wrong Language
• Grain Not Syncing to HubSpot
• Grain Notetaker Showing Wrong Name