Fathom Recording Not Showing Up After Meeting

How to fix it

// try these in order, the most common fix is first

1. FIX 1Check Fathom's status page

   Copy steps
   1. 01Look for incidents like slow transcription or delayed recordings
   2. 02If one is open, wait for it to be resolved; recordings usually appear afterwards
   Did this fix it? Yes No

2. FIX 2Wait and refresh

   Copy steps
   1. 01Give long calls extra time to finish processing
   2. 02Refresh the Fathom web app and check Recordings
   Did this fix it? Yes No

3. FIX 3Make sure the desktop app starts with your computer

   Copy steps
   1. 01Open the Fathom desktop app and sign in
   2. 02Check that it relaunched after a reboot and that you were online when the meeting started
   Did this fix it? Yes No

4. FIX 4Check auto-record and use Add to Meeting next time

   Copy steps
   1. 01Confirm the meeting type is set to auto-record in Settings
   2. 02For important calls, add Fathom manually with Add to Meeting
   Did this fix it? Yes No

5. FIX 5Contact support

   1. 01Email help@fathom.video with the meeting date, time and link
   Did this fix it? Yes No

Symptoms

The meeting ended but there's no recording, transcript or summary in your Fathom library, or the desktop app shows the wrong recording status.

Why it happens

• C-01Transcription or summary still processing
• C-02Service incident (slow transcription and delayed recordings have been logged in 2026)
• C-03Notetaker never joined or was removed
• C-04Desktop app not running after a reboot or offline at meeting start
• C-05Auto-record off for that meeting type

// this guide also covers

• fathom recording not showing up
• fathom no recording after meeting
• fathom transcript missing
• fathom stuck processing

The same problem in other apps

All missing or lost data guides →

• Fireflies Transcript Not Showing After Meeting (Fireflies.ai)
• Grain Transcript or AI Notes Not Showing (Grain)

Other Fathom errors

• Fathom Notetaker Not Joining Meeting
• Fathom Not Joining Microsoft Teams Meetings
• Fathom Not Working With Google Meet
• Fathom Bot Stuck in Waiting Room
• Fathom Can't Rejoin After Being Removed
• How to Remove Fathom From Zoom Meetings
• How to Cancel Fathom Subscription
• Fathom Free Plan AI Summary Limit Reached