How to Cancel Windscribe Subscription

How to fix it

Try these in order — the most common fix is first.

1. 1. Cancel on the website (card, PayPal)

   Copy steps
   1. Log in and open My Account > Billing > Subscriptions
   2. Click the three dots next to the plan and choose Cancel subscription
   3. Continue through the 'Think before you cancel' page
   4. Choose a reason; decline any offer with 'No thanks, cancel'
   5. Confirm; the goodbye page shows the date Pro access ends
   Did this fix it? Yes No

2. 2. Cancel Apple, Google or Amazon subscriptions

   1. Cancel through the provider that billed you: Apple subscriptions in Apple settings, Google Play in Play Store subscriptions, Amazon in Amazon subscriptions
   Did this fix it? Yes No

3. 3. Cancel Static IP add-ons

   1. Contact support (via the Garry chatbot ask for a human); the add-on is cancelled separately
   Did this fix it? Yes No

4. 4. Pause instead of cancel

   1. Card (Stripe) subscriptions bought on the website can be paused 1, 3, 6 or 12 months under the same menu; PayPal and store subscriptions cannot
   Did this fix it? Yes No

5. 5. Know the refund rules

   Copy steps
   1. Help center: request within 7 days of the first payment and under 10 GB used; renewals are not refundable
   2. Some sources say 3 days; Apple and Google refunds go through the stores
   3. Crypto and prepaid payments do not auto-renew
   Did this fix it? Yes No

6. 6. If you are still charged

   Copy steps
   1. Check that the cancel button shows; it appears only if auto-billing is active
   2. Look for a second subscription such as Static IP
   3. Open a ticket or ask Garry for escalation
   Did this fix it? Yes No

Symptoms

You want to stop a Windscribe Pro, Build-a-Plan or Static IP subscription or stop renewals.

Why it happens

• Subscription auto-renews with the original payment method
• Store subscriptions cancelled only in the store
• Static IP billed separately

This guide also covers

• cancel windscribe
• windscribe refund
• windscribe cancel subscription
• how to cancel windscribe vpn
• windscribe still charging me

The same problem in other apps

All billing, cancellation & refunds guides →

• How to Cancel Proton VPN Subscription (Proton VPN)
• How to Cancel Mullvad VPN Subscription (Mullvad VPN)
• How to Cancel NordVPN Auto-Renewal (NordVPN)
• How to Cancel ExpressVPN, Turn Off Auto-Renew and Get a Refund (ExpressVPN)
• How to Cancel Surfshark and Get a Refund (Surfshark)

Other Windscribe errors

• Windscribe Not Connecting or Won't Connect
• Why Is Windscribe So Slow
• Windscribe No Internet Unless Connected (Firewall Fix)
• Windscribe Connects but No Internet Access
• Windscribe Disconnecting Randomly
• Windscribe Takes a Long Time to Connect
• Windscribe Netflix Not Working
• Windscribe Blocking Printer and Local Network Devices