Can't Log In to Wix Account
Quick answer
Use another 2-step verification method (email, call, authenticator), request a fresh code, or the Wix Account Recovery form if you lost your phone or email.
Most likely fix: Reset your password
How to fix it
Try these in order — the most common fix is first.
1. Reset your password
- Use the forgot password link on the login page
- Check spam for the reset email
Did this fix it?2. Switch verification method
- Choose Send code by email or Call me to hear the code
- Use Resend Code for a fresh one
- Try the Wix app, authenticator app or SMS if passkey fails
Did this fix it?3. Recover when you lost access
- If a recovery phone is saved, request an SMS code
- Otherwise submit the Wix Account Recovery form
Did this fix it?4. Wait out temporary locks
- After many failed attempts wait, then retry; contact support if it persists
Did this fix it?
Symptoms
Wrong password errors, verification code not arriving, or locked out of 2-step verification.
Why it happens
- Typos or old password
- Verification code in spam or SMS delayed
- Lost phone or deleted passkey
- Too many failed attempts
This guide also covers
- wix login not working
- wix verification code not working
- can't log in to wix
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