Xero Connected App Not Syncing
Quick answer
Most third-party sync failures are fixed by reconnecting the app, checking permissions under Connected Apps, and updating the integration.
Most likely fix: Run a manual sync
How to fix it
Try these in order — the most common fix is first.
1. Run a manual sync
- Open the integration and click Sync now
- For bill pay or expense tools use Refresh Xero
Did this fix it?2. Disconnect and reconnect
- Check permissions under Connected Apps in Xero
- Disconnect and reconnect the app
Did this fix it?3. Check filters and mappings
- Review sync date and status filters
- Review account mappings
Did this fix it?4. Update the app
- Install the latest integration version
Did this fix it?
Symptoms
Orders, payments or expenses stop appearing in Xero, or the app shows an authorisation error.
Why it happens
- Expired or revoked authorisation
- Sync filters excluding records
- API limits
- Outdated integration
This guide also covers
- xero not syncing
- xero integration not working
- xero connected apps error
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