How to Cancel AWeber Account
Quick answer
Cancel from Billing > Close My Account. Pay any overdue balance first, and export your data: it is deleted within 30 days unless you take the $4.99/month Hold package.
Most likely fix: Close the account
How to fix it
Try these in order — the most common fix is first.
1. Close the account
- Log in and open Billing
- In Current Plan select Close My Account
- Verify with invoice number or security answers and follow prompts
Did this fix it?2. Export data first
- Export subscribers and campaign content
- Or switch to the $4.99/month Hold package to keep data
Did this fix it?3. Confirm and ask about a refund
- Check upcoming bill shows $0.00
- Contact Customer Solutions for refund questions; refunds are not automatic
- Reactivation is possible within 30 days
Did this fix it?
Symptoms
You cannot find the cancel option or are still charged.
Why it happens
- Overdue balance hides close options
- Social login without a password
- Cancelled the wrong account
This guide also covers
- cancel aweber
- aweber cancel subscription
- aweber refund
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The same problem in other apps
All billing, cancellation & refunds guides →
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- How to Cancel GetResponse Subscription (GetResponse)
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