How to Cancel AWeber Account

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Workaround available Web Updated November 13, 2026Based on 3 user reportsHow we research

Quick answer

Cancel from Billing > Close My Account. Pay any overdue balance first, and export your data: it is deleted within 30 days unless you take the $4.99/month Hold package.

Most likely fix: Close the account

How to fix it

Try these in order — the most common fix is first.

  1. 1. Close the account

    1. Log in and open Billing
    2. In Current Plan select Close My Account
    3. Verify with invoice number or security answers and follow prompts
    Did this fix it?
  2. 2. Export data first

    1. Export subscribers and campaign content
    2. Or switch to the $4.99/month Hold package to keep data
    Did this fix it?
  3. 3. Confirm and ask about a refund

    1. Check upcoming bill shows $0.00
    2. Contact Customer Solutions for refund questions; refunds are not automatic
    3. Reactivation is possible within 30 days
    Did this fix it?

Symptoms

You cannot find the cancel option or are still charged.

Why it happens

  • Overdue balance hides close options
  • Social login without a password
  • Cancelled the wrong account

This guide also covers

  • cancel aweber
  • aweber cancel subscription
  • aweber refund

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