BambooHR Clock In Not Working (Time Tracking & Geolocation)

How to fix it

Try these in order — the most common fix is first.

1. 1. Employee: fix the mobile app

   Copy steps
   1. Use the BambooHR mobile app instead of a browser.
   2. Enable location services for the app in your phone settings.
   3. Update the app and sign in again.
   Did this fix it? Yes No

2. 2. Admin: check Time Tracking settings

   Copy steps
   1. Open Settings > Time Tracking and review geolocation and who is enrolled.
   2. Geolocation is all-or-nothing and only works in the mobile app; geofencing is not available.
   3. Confirm the employee is assigned to Time Tracking.
   Did this fix it? Yes No

3. 3. Fix the timesheet

   Copy steps
   1. Managers can approve from the inbox, the Timesheet tab, or the Payroll Hours report.
   2. If the employee is still clocked in, enter a clock-out time before approving.
   3. Admins can adjust entries directly.
   Did this fix it? Yes No

Symptoms

The clock in button is missing or fails, location is not captured, or a timesheet is stuck waiting for approval.

Why it happens

• Location services disabled for the BambooHR mobile app
• Clocking in via mobile browser, which collects no location
• Employee not set up for Time Tracking
• Timesheet still clocked in, blocking manager approval
• Hours logging method changed while employee was clocked in

This guide also covers

• bamboohr clock in not working
• bamboohr time tracking not working
• bamboohr geolocation
• bamboohr timesheet

Other BambooHR errors

• How to Cancel BambooHR Subscription
• BambooHR Login Not Working
• BambooHR 2-Step Login Not Working
• BambooHR Time Off Request Not Showing
• BambooHR Time Off Approval Going to the Wrong Person
• BambooHR Paystub Not Showing or Can't Find Pay Stubs
• BambooHR W-2 Not Showing: How to Get Your W-2
• BambooHR Mobile App Not Working or Not Loading