// troubleshooting guide · d-id
How to Remove D-ID Watermark
- Status
- Workaround available
- platforms:
- Web, API
- updated:
- November 15, 2026
- reports:
- 3
- Method
- how we research
RUNBOOK · d-id/remove-watermark4 FIXES
// quick answer
You can't remove the D-ID watermark on Trial, Lite or Pro. On Advanced you can replace it with your own logo (Account & API Settings > Upload Logo), and only Enterprise can remove it completely.
Most likely fix: Upgrade to Advanced and upload your logo
How to fix it
// try these in order, the most common fix is first
FIX 1Upgrade to Advanced and upload your logo
- 01Upgrade to Advanced ($196/month or $108/month billed annually)
- 02Go to Account & API Settings > Upload Logo
- 03Upload your logo (or leave it blank); new videos show your branding
Did this fix it?FIX 2Remove it fully on Enterprise
- 01Contact D-ID sales for an Enterprise plan
- 02Enterprise can fully remove the watermark in Studio or via the API
Did this fix it?FIX 3Make the watermark smaller on lower plans
- 01Use a higher-resolution source image; the watermark scales relative to image size
- 02Keep the head at least 200x200 px and the file under 10 MB
Did this fix it?FIX 4Regenerate old videos
- 01Videos made before upgrading keep their watermark
- 02Open them and use Edit as New to regenerate on the new plan
Did this fix it?
Symptoms
Downloaded videos show a full-screen watermark (Trial), a D-ID logo bottom-left (Lite) or an "AI" mark (Pro), sometimes larger than expected.
Why it happens
- C-01Plan below Advanced
- C-02Logo not uploaded in Account & API Settings after upgrading
- C-03Small source image makes the watermark look oversized (it scales with the image)
// this guide also covers
- remove d-id watermark
- d-id watermark free
- d-id without watermark
- d-id watermark too big
Still not working?
If D-ID keeps failing, you're not alone. See every D-ID problem users report or the alternatives people switch to.
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The same problem in other apps
Other D-ID errors
- D-ID Face Detection Error (No Face Detected)
- D-ID Image Blocked by Moderation (Celebrity Flag)
- D-ID Failed to Generate Video (Something Went Wrong)
- D-ID Video Stuck Processing (Status Stuck on Started)
- D-ID Not Enough Credits Error (402)
- D-ID Voice Clone Not Working
- D-ID Agent Not Working (Embed or Stream Connection Failed)
- D-ID API 401 Unauthorized Error