// troubleshooting guide · d-id

How to Remove D-ID Watermark

Status
Workaround available
platforms:
Web, API
updated:
November 15, 2026
reports:
3
Method
how we research
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RUNBOOK · d-id/remove-watermark4 FIXES

// quick answer

You can't remove the D-ID watermark on Trial, Lite or Pro. On Advanced you can replace it with your own logo (Account & API Settings > Upload Logo), and only Enterprise can remove it completely.

Most likely fix: Upgrade to Advanced and upload your logo

How to fix it

// try these in order, the most common fix is first

  1. FIX 1Upgrade to Advanced and upload your logo

    1. 01Upgrade to Advanced ($196/month or $108/month billed annually)
    2. 02Go to Account & API Settings > Upload Logo
    3. 03Upload your logo (or leave it blank); new videos show your branding
    Did this fix it?
  2. FIX 2Remove it fully on Enterprise

    1. 01Contact D-ID sales for an Enterprise plan
    2. 02Enterprise can fully remove the watermark in Studio or via the API
    Did this fix it?
  3. FIX 3Make the watermark smaller on lower plans

    1. 01Use a higher-resolution source image; the watermark scales relative to image size
    2. 02Keep the head at least 200x200 px and the file under 10 MB
    Did this fix it?
  4. FIX 4Regenerate old videos

    1. 01Videos made before upgrading keep their watermark
    2. 02Open them and use Edit as New to regenerate on the new plan
    Did this fix it?

Symptoms

Downloaded videos show a full-screen watermark (Trial), a D-ID logo bottom-left (Lite) or an "AI" mark (Pro), sometimes larger than expected.

Why it happens

  • C-01Plan below Advanced
  • C-02Logo not uploaded in Account & API Settings after upgrading
  • C-03Small source image makes the watermark look oversized (it scales with the image)

// this guide also covers

  • remove d-id watermark
  • d-id watermark free
  • d-id without watermark
  • d-id watermark too big

Still not working?

If D-ID keeps failing, you're not alone. See every D-ID problem users report or the alternatives people switch to.

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