// troubleshooting guide · genially
Genially Free Plan Limits
- Status
- Workaround available
- platforms:
- Web
- updated:
- November 15, 2026
- reports:
- 2
- Method
- how we research
RUNBOOK · genially/free-plan-limits3 FIXES
// quick answer
The free plan has 2 GB creation storage, 100 MB resources, 500 AI credits per year and no listed export formats; downloads and private sharing start on Pro.
Most likely fix: Work within limits
How to fix it
// try these in order, the most common fix is first
FIX 1Work within limits
- 01Compress media
- 02Share by link
- 03Use imported slides as the base
Did this fix it?FIX 2Pick the cheapest upgrade
- 01Pro adds downloads, private sharing and 7.5 GB
Did this fix it?FIX 3Switch tools if you only need static decks
- 01Google Slides or Canva cover static decks free
Did this fix it?
Symptoms
You hit a limit or locked feature on the free plan.
Why it happens
- C-01Free plan design
// this guide also covers
- genially free plan limits
- genially free version
- genially free vs pro
Still not working?
If Genially keeps failing, you're not alone. See every Genially problem users report or the alternatives people switch to.
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