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OneDrive Error 0x8007016A: The Cloud File Provider Is Not Running

Workaround available Windows 10, Windows 11 Updated October 21, 2026

Quick answer

This error appears when you open or move an online-only (Files On-Demand) file while the OneDrive client is paused, stopped or broken. Resume or restart OneDrive first; if it persists, reset OneDrive or turn off Files On-Demand.

Most likely fix: Resume sync and restart OneDrive.

Symptoms

Opening, copying or deleting a file in the OneDrive folder fails with 'Error 0x8007016A: The cloud file provider is not running', usually on files with a cloud (online-only) icon.

Why it happens

  • OneDrive sync is paused or the client has crashed
  • Power-saving / battery saver mode pausing OneDrive
  • Problems with the Files On-Demand feature
  • Corrupted OneDrive client files

How to fix it

Try these in order — the most common fix is first.

  1. 1. Resume sync and restart OneDrive

    1. Click the OneDrive taskbar icon
    2. If sync is paused, choose Resume syncing
    3. Otherwise quit OneDrive from Help & Settings and start it again

  2. 2. Stop battery saver from pausing OneDrive

    1. Turn off battery saver (Settings > System > Power & battery)
    2. In OneDrive Settings > Sync and backup > Advanced settings, turn off the option to pause syncing when the device is in battery saver mode

  3. 3. Reset OneDrive

    1. Press Win+R
    2. Run: %localappdata%\Microsoft\OneDrive\onedrive.exe /reset
    3. Start OneDrive again if it doesn't reopen on its own

  4. 4. Turn off Files On-Demand as a last resort

    1. Open OneDrive Settings > Sync and backup > Advanced settings
    2. Under Files On-Demand, choose Download all files
    3. Make sure you have enough local disk space before doing this

This guide also covers

  • 0x8007016a
  • the cloud file provider is not running
  • onedrive error 0x8007016a
  • cloud file provider is not running onedrive

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