Tresorit Camera Upload Not Working

How to fix it

// try these in order, the most common fix is first

1. FIX 1Update the app

   1. 01Install the latest Tresorit from the App Store or Google Play
   Did this fix it? Yes No

2. FIX 2Disable battery optimization (Android)

   Copy steps
   1. 01Settings > Apps > Tresorit > Battery
   2. 02Set it to Unrestricted / don't optimize
   Did this fix it? Yes No

3. FIX 3Re-grant photo access

   Copy steps
   1. 01iPhone: Settings > Tresorit > Photos > Full Access
   2. 02Android: Settings > Apps > Tresorit > Permissions > Photos and videos > Allow
   Did this fix it? Yes No

4. FIX 4Log out and back in

   Copy steps
   1. 01Log out of the Tresorit app
   2. 02Sign in again and re-enable camera upload
   Did this fix it? Yes No

5. FIX 5Upload missed photos manually

   Copy steps
   1. 01Open the target tresor
   2. 02Tap upload and select the photos that were skipped
   Did this fix it? Yes No

Symptoms

New photos stop appearing in Tresorit, with no error; earlier missed photos never upload.

Why it happens

• C-01Android battery optimization killing background uploads
• C-02OS update breaking upload (Tresorit fixed an Android 13 issue in 2023)
• C-03Photo permission changed
• C-04Session expired

// this guide also covers

• tresorit camera upload not working
• tresorit photos not uploading
• tresorit android upload

The same problem in other apps

All audio, video & device problems guides →

• Dropbox Camera Uploads Not Working (Dropbox)

Other Tresorit errors

• Tresorit Not Syncing Files
• Why Is Tresorit So Slow to Sync?
• Tresorit Drive Not Showing in Finder
• Tresorit Forgot Password
• Tresorit Conflict Files
• Tresorit File Too Large to Upload
• Tresorit Storage Full: Can't Upload, Share or Sync
• How to Cancel Tresorit Subscription (and Get a Refund)