Workable Application Form Answers Missing or Blank

How to fix it

Try these in order — the most common fix is first.

1. 1. Check and refresh the form

   Copy steps
   1. Compare the live form with the candidate application date
   2. On LinkedIn make a small description change and select Update, or unpublish and republish
   3. Free boards can take 6-24 hours to update
   Did this fix it? Yes No

2. 2. Handle blank answers

   Copy steps
   1. Ask candidates to enter digits only for Number questions
   2. Use DD Month YYYY for dates
   3. Review placeholder answers such as N/A in context
   Did this fix it? Yes No

3. 3. Escalate

   1. If several candidates from one source are affected, test the live form and contact Support with job, candidate, date, source and question
   Did this fix it? Yes No

Symptoms

Questions missing from an application, blank answers, or an old resume attached.

Why it happens

• Question added after the candidate applied
• LinkedIn edits to the form may not send a new job version
• SEEK drops short answers over 128 characters, numbers with currency symbols and file uploads
• Indeed Apply cannot make phone, address, photo or cover letter mandatory
• LinkedIn reuses saved old resumes

This guide also covers

• workable application form missing answers
• workable old resume attached
• workable application blank answers

The same problem in other apps

All missing or lost data guides →

• Lever Google Meet Link Missing in Interview Invites (Lever)
• JazzHR Jobs Not Showing on Indeed (JazzHR)
• BambooHR Time Off Request Not Showing (BambooHR)

Other Workable errors

• Workable Job Not Posting to LinkedIn
• Workable Cannot Promote Jobs on LinkedIn (Job Slots)
• Workable Slow, Not Loading or Blank Page
• Workable Payment Declined or Account Expired
• Workable Automation Not Working or Not Sending Emails
• Workable Calendar or Email Not Connecting
• Workable SSO Login Not Working
• Workable Video Interview Not Working for Candidates