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Craft Block Limit Still Showing After Upgrade

Workaround available macOS, iOS, iPadOS, Windows, Web Updated October 21, 2026

Quick answer

If Craft still shows the 1,500-block limit after you paid, sign out, fully quit the app, reopen and sign in with the account that bought the plan. Paid users can also hit a separate 300,000-blocks-per-space cap on Mac and iOS.

Most likely fix: Refresh the subscription.

Symptoms

An upgrade prompt or block-limit warning keeps appearing, or the app says you are not on a paid plan even though you subscribed.

Why it happens

  • App hasn't refreshed the subscription status
  • Signed into a different account than the one that purchased
  • A space exceeded the 300,000-block per-space cap on Apple apps
  • Purchase made through App Store/Setapp on a different Apple ID

How to fix it

Try these in order — the most common fix is first.

  1. 1. Refresh the subscription

    1. Sign out of Craft
    2. Quit the app completely
    3. Reopen and sign in with the account used to purchase

  2. 2. Check your plan

    1. Open Settings > Team > Plan Overview (or My Subscription)
    2. Confirm the plan is active on this account

  3. 3. Check space usage

    1. Open Settings > Space Settings > Stats (Mac, iPad, iOS only)
    2. If a space is near 300,000 blocks, move documents to another space or archive old ones

  4. 4. Contact support

    1. Email support@craft.do with your account email and receipt

This guide also covers

  • craft block limit
  • craft 1500 block limit
  • craft says not pro
  • craft upgrade not working

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