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Craft Login Code Not Received

Workaround available All platforms Updated October 21, 2026

Quick answer

Craft login codes come from login-noreply@craft.do and often land in Spam or Promotions, or arrive late on Outlook/Hotmail addresses. Check those folders, wait a few minutes, then request a new code (which invalidates the old one).

Most likely fix: Check other mail folders.

Symptoms

You enter your email on the Craft login screen but the sign-in code email never arrives or arrives too late to use.

Why it happens

  • Email filtered into Spam, Junk, Promotions or Trash
  • Known delivery delays for Microsoft addresses (Outlook, Hotmail, Office365, Live)
  • Firewall or network interfering with authentication
  • Requesting multiple codes (only the newest works)

How to fix it

Try these in order — the most common fix is first.

  1. 1. Check other mail folders

    1. Search your mailbox for login-noreply@craft.do
    2. Look in Spam, Junk, Promotions and Trash
    3. Check for mail rules that move the message

  2. 2. Request a fresh code

    1. Wait a few minutes first
    2. Re-enter your email on the login screen to get a new code
    3. Use only the newest code — earlier ones stop working

  3. 3. Microsoft email addresses

    1. Wait 15-30 minutes for delivery
    2. Add login-noreply@craft.do to your contacts and request again

  4. 4. Try another network or device

    1. Switch from office Wi-Fi/VPN to mobile data
    2. If nothing arrives, contact Craft support with the email you sign in with

This guide also covers

  • craft login code not received
  • craft sign in code not working
  • craft can't log in

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