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How to Cancel Filmora Subscription and Get a Refund

Ongoing Windows, Mac, iOS, Android Updated October 21, 2026

Quick answer

Turn off auto-renewal in your Wondershare Account Center (or PayPal / app store if you paid there) before the renewal date. The 30-day money-back guarantee covers new purchases but not auto-renewal charges.

Most likely fix: Cancel in the Wondershare Account Center.

Symptoms

You were charged for a yearly renewal or after a trial, or you can't find where to cancel.

Why it happens

  • Annual plans auto-renew by default
  • Subscription bought via PayPal, App Store or Google Play, so it must be cancelled there
  • Wondershare's refund policy excludes renewal charges

How to fix it

Try these in order — the most common fix is first.

  1. 1. Cancel in the Wondershare Account Center

    1. Sign in to your Wondershare account
    2. Open your orders/subscriptions
    3. Turn off automatic renewal and keep the confirmation email

  2. 2. Cancel through PayPal

    1. PayPal > Settings > Payments > Manage pre-approved payments (automatic payments)
    2. Select Wondershare and cancel

  3. 3. Cancel in the app store

    1. iPhone: Settings > your name > Subscriptions > Filmora > Cancel
    2. Android: Google Play > Payments & subscriptions > Subscriptions > Filmora > Cancel

  4. 4. Request a refund quickly

    1. Contact Wondershare support within 30 days of a new purchase with your order ID
    2. For disputed renewal charges, keep proof of cancellation; some users resorted to a card chargeback

This guide also covers

  • cancel filmora subscription
  • filmora refund
  • filmora auto renewal
  • wondershare charged me
  • filmora charged after cancel

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