Fireflies Not Joining Meeting (Fred Didn't Join)

How to fix it

// try these in order, the most common fix is first

1. FIX 1Read the meeting status

   Copy steps
   1. 01Log in to app.fireflies.ai
   2. 02Click the bell (Notifications) icon top-right
   3. 03Open the Status tab and find the meeting
   4. 04Match the message (Denied Entry, Waiting Room, Connection Failed, requires sign-in) to the fixes below
   Did this fix it? Yes No

2. FIX 2Turn on and widen Auto-join

   Copy steps
   1. 01Home > Settings > Meeting Settings
   2. 02Switch on 'Auto-join calendar meetings'
   3. 03Choose 'All meetings with web-conf link' if you attend meetings you don't own
   4. 04Save
   Did this fix it? Yes No

3. FIX 3Check Recording Rules

   Copy steps
   1. 01Open Settings > Recording Rules
   2. 02Remove bar rules whose keyword (e.g. '1:1', 'confidential') or domain matches the meeting
   3. 03Rules override Auto-join even when it is on
   Did this fix it? Yes No

4. FIX 4Reconnect your calendar

   Copy steps
   1. 01Settings > Integrations: reconnect Google Calendar or Outlook
   2. 02Create events from the same email address you use for Fireflies
   3. 03Check the event has a working meeting link
   Did this fix it? Yes No

5. FIX 5Let the bot in from the waiting room

   Copy steps
   1. 01Zoom: admit 'Fireflies.ai Notetaker' from Participants, or disable Waiting Room and enable Join before host
   2. 02Google Meet: open Participants > 'With potential risks', click the three dots next to Fireflies Notetaker > Admit entry
   3. 03Teams: admit it from the lobby (admins can let guests bypass the lobby)
   Did this fix it? Yes No

6. FIX 6Test the link in incognito

   Copy steps
   1. 01Open the meeting link in a private window
   2. 02If it demands a login, the bot can't join either: ask the host to allow guests/unauthenticated users
   3. 03Recreate the invite after any admin change, old links keep old settings
   Did this fix it? Yes No

7. FIX 7Finish onboarding

   1. 01Go to app.fireflies.ai/setup and complete every step
   Did this fix it? Yes No

Symptoms

The Fireflies Notetaker never appears in the call, or the meeting shows Denied Entry, In Waiting Room, Connection Failed or 'Meeting requires sign-in' in the Status tab.

Why it happens

• C-01Auto-join is off or set to 'Only meetings that I own' / 'Only when I invite fred@fireflies.ai'
• C-02Recording Rules (keyword or domain bar rules) override Auto-join
• C-03Calendar disconnected or event created with a different email than your Fireflies account
• C-04Invite has no valid Zoom, Meet or Teams link, or Fred was added after the meeting started
• C-05Waiting room, authenticated-users-only, E2EE or Teams lobby keeps the bot out
• C-06Onboarding not finished

// this guide also covers

• fireflies not joining meeting
• fireflies bot not joining zoom
• fred didn't join my meeting
• fireflies notetaker not joining

Other Fireflies.ai errors

• Fireflies Transcript Not Showing After Meeting
• How to Stop Fireflies From Joining Meetings
• Fireflies Not Joining Microsoft Teams Meetings (Lobby / Bot Detection)
• Fireflies Notetaker 'Potential Risk' in Google Meet (Can't Admit)
• Fireflies Meeting Recap Email Not Received
• Fireflies Transcribing in the Wrong Language
• Fireflies Speaker Names Wrong or 'Speaker 1, Speaker 2'
• Fireflies AI Credits Charge: Stop Auto-Upgrade