Fireflies Meeting Recap Email Not Received

How to fix it

// try these in order, the most common fix is first

1. FIX 1Check spam and wait 10 minutes

   Copy steps
   1. 01Search spam/junk/promotions for fireflies.ai
   2. 02Processing can delay the email
   Did this fix it? Yes No

2. FIX 2Check recap email settings

   Copy steps
   1. 01Host: Settings > meeting recap email settings > 'Send email recap to'
   2. 02Choose participants instead of 'Only me' and make sure your address is included
   Did this fix it? Yes No

3. FIX 3Share the recap manually

   Copy steps
   1. 01Open the meeting in Fireflies > Share
   2. 02Add recipients by email, including non-Fireflies users
   Did this fix it? Yes No

4. FIX 4Confirm the bot joined

   1. 01Bell icon > Status tab; if it shows Denied Entry, follow the not-joining fixes
   Did this fix it? Yes No

Symptoms

No Fireflies summary email after a meeting, while the host or others may have received one.

Why it happens

• C-01Host's 'Send email recap to' setting excludes participants
• C-02Email filtered to spam or promotions
• C-03You unsubscribed from recap emails
• C-04Meeting under 3 minutes or bot didn't join

// this guide also covers

• fireflies recap email not received
• fireflies not sending summary
• fireflies meeting notes email missing

Other Fireflies.ai errors

• Fireflies Not Joining Meeting (Fred Didn't Join)
• Fireflies Transcript Not Showing After Meeting
• How to Stop Fireflies From Joining Meetings
• Fireflies Not Joining Microsoft Teams Meetings (Lobby / Bot Detection)
• Fireflies Notetaker 'Potential Risk' in Google Meet (Can't Admit)
• Fireflies Transcribing in the Wrong Language
• Fireflies Speaker Names Wrong or 'Speaker 1, Speaker 2'
• Fireflies AI Credits Charge: Stop Auto-Upgrade