// troubleshooting guide · fireflies.ai

Fireflies Not Joining Microsoft Teams Meetings (Lobby / Bot Detection)

Status
Workaround available
platforms:
Microsoft Teams
updated:
November 15, 2026
reports:
2
Method
how we research
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RUNBOOK · fireflies-ai/teams-lobby-bot-detection4 FIXES

// quick answer

Teams blocks Fireflies unless guest access is on, guests can bypass the lobby, no verification check is required and external bot detection is off. A Teams admin changes this once in the Teams Admin Center; it can take up to 24 hours.

Most likely fix: Enable guest access

How to fix it

// try these in order, the most common fix is first

  1. FIX 1Enable guest access

    1. 01Teams Admin Center > External collaboration > Guest access
    2. 02Turn on 'Allow guest access' and Save
    Did this fix it?
  2. FIX 2Let guests bypass the lobby

    1. 01Meetings > Meeting policies > open Global (or your policy)
    2. 02Meeting join & lobby: 'Who can bypass the lobby' = People in my org and guests
    3. 03'Require a verification check from' = Not required
    Did this fix it?
  3. FIX 3Turn off bot detection

    1. 01Same policy: 'Manage external bots and their access to meetings' = Do not detect bots
    2. 02Turn on 'Anonymous users can join a meeting unverified'
    3. 03Also enable 'Anonymous users can join a meeting' in Meeting settings
    4. 04Save and allow up to 24 hours
    Did this fix it?
  4. FIX 4Recreate the meeting link

    1. 01Links created before the policy change keep the old rules
    2. 02Send a fresh invite after the admin change
    Did this fix it?

Symptoms

Fireflies waits in the Teams lobby, is asked for verification, or shows 'Meeting requires sign-in' / Connection Failed for Teams calls only.

Why it happens

  • C-01Guest access is off (the default)
  • C-02Lobby policy doesn't let guests bypass it
  • C-03'Require a verification check' is on
  • C-04Teams detects and blocks external bots
  • C-05Anonymous users can't join

// this guide also covers

  • fireflies not joining teams meeting
  • fireflies stuck in teams lobby
  • fireflies teams bot detection
  • fireflies microsoft teams setup

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