// troubleshooting guide · fireflies.ai
Fireflies Not Joining Microsoft Teams Meetings (Lobby / Bot Detection)
- Status
- Workaround available
- platforms:
- Microsoft Teams
- updated:
- November 15, 2026
- reports:
- 2
- Method
- how we research
RUNBOOK · fireflies-ai/teams-lobby-bot-detection4 FIXES
// quick answer
Teams blocks Fireflies unless guest access is on, guests can bypass the lobby, no verification check is required and external bot detection is off. A Teams admin changes this once in the Teams Admin Center; it can take up to 24 hours.
Most likely fix: Enable guest access
How to fix it
// try these in order, the most common fix is first
FIX 1Enable guest access
- 01Teams Admin Center > External collaboration > Guest access
- 02Turn on 'Allow guest access' and Save
Did this fix it?FIX 2Let guests bypass the lobby
- 01Meetings > Meeting policies > open Global (or your policy)
- 02Meeting join & lobby: 'Who can bypass the lobby' = People in my org and guests
- 03'Require a verification check from' = Not required
Did this fix it?FIX 3Turn off bot detection
- 01Same policy: 'Manage external bots and their access to meetings' = Do not detect bots
- 02Turn on 'Anonymous users can join a meeting unverified'
- 03Also enable 'Anonymous users can join a meeting' in Meeting settings
- 04Save and allow up to 24 hours
Did this fix it?FIX 4Recreate the meeting link
- 01Links created before the policy change keep the old rules
- 02Send a fresh invite after the admin change
Did this fix it?
Symptoms
Fireflies waits in the Teams lobby, is asked for verification, or shows 'Meeting requires sign-in' / Connection Failed for Teams calls only.
Why it happens
- C-01Guest access is off (the default)
- C-02Lobby policy doesn't let guests bypass it
- C-03'Require a verification check' is on
- C-04Teams detects and blocks external bots
- C-05Anonymous users can't join
// this guide also covers
- fireflies not joining teams meeting
- fireflies stuck in teams lobby
- fireflies teams bot detection
- fireflies microsoft teams setup
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