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iA Writer Windows Purchase Not Recognized

Workaround available Windows Updated October 21, 2026

Quick answer

iA Writer for Windows now uses iA Account sign-in instead of license keys. If it asks you to start a trial after you paid, you're almost always signed in with a different email than the one you bought with.

Most likely fix: Sign in with the purchase email.

Symptoms

After installing or updating, iA Writer for Windows shows a trial or asks you to buy, even though you purchased it.

Why it happens

  • Signed in with a different email than the purchase email (creates a new account)
  • Sign-in code email went to spam
  • Old license key from before version 2.1

How to fix it

Try these in order — the most common fix is first.

  1. 1. Sign in with the purchase email

    1. Open File > Settings > Account and check the email shown
    2. Click Sign Out if it's not your purchase email
    3. Sign in with the purchase email and enter the six-digit code

  2. 2. Find the sign-in code

    1. Check spam and junk folders
    2. Click Resend in the app

  3. 3. Contact iA support

    1. Email support with the purchase email, the email you signed in with, and your order/invoice number

This guide also covers

  • ia writer windows license
  • ia writer trial after purchase
  • ia writer license key windows
  • ia writer sign in code

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