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Linear Jira Import Missing Issues or Fields

Workaround available Web Updated October 21, 2026

Quick answer

Linear maps source data to its closest concept and skips what doesn't translate. Re-importing into the same team skips issues already imported; delete the first import before retrying.

Most likely fix: Check you have the right permissions.

Symptoms

After importing from Jira (or Asana, Shortcut, GitHub), some fields, statuses or issues are missing, or a second import does nothing.

Why it happens

  • Field has no Linear equivalent
  • Re-import into the same team skips already-imported issues
  • Target is a sub-team that inherits parent workflow statuses
  • You're not a Linear Admin or lack permissions in the source tool

How to fix it

Try these in order — the most common fix is first.

  1. 1. Check you have the right permissions

    1. Use a Linear Admin account
    2. Use a Jira account with access to all projects you import

  2. 2. Import into a regular team

    1. Imports can't target sub-teams that inherit workflow statuses; pick or create a top-level team

  3. 3. Delete and re-run the import

    1. Settings > Import/Export
    2. Overflow menu on the import > Delete
    3. Run the importer again

  4. 4. Contact support for supported fields

    1. If a documented property didn't import, email support@linear.app

This guide also covers

  • linear jira import
  • linear import missing issues
  • migrate jira to linear

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