// troubleshooting guide · mem

Mem Login Without Google Account

Status
Ongoing
platforms:
Web, iOS, Mac, Windows
updated:
November 15, 2026
reports:
2
Method
how we research
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RUNBOOK · mem/google-login-only2 FIXES

// quick answer

Mem only supports signing in with a Google account; there is no email/password or Apple login. To move your Mem account to a different email, ask support@mem.ai to migrate it.

Most likely fix: Migrate to a different email

How to fix it

// try these in order, the most common fix is first

  1. FIX 1Migrate to a different email

    1. 01Email support@mem.ai from the current account address
    2. 02Include the current and the new email address
    3. 03The new address must not already have a Mem account
    Did this fix it?
  2. FIX 2Avoid losing a work account

    1. 01Export your notes as Markdown before leaving a job whose Google account you use
    2. 02Consider signing up with a personal Google account
    Did this fix it?

Symptoms

You cannot log in without Google, you want to switch the Google account your notes are on, or you changed jobs and lost access to the old Google account.

Why it happens

  • C-01Mem's only sign-in method is Google
  • C-02Notes are tied to the signup Google address

// this guide also covers

  • mem login without google
  • mem sign in email
  • mem change account email

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