What causes "Mem Voice Mode Not Recording Other Speakers"?

System audio permission not granted Intel Mac (desktop records microphone only) Using the web app, which captures only your voice Non-English meeting (Voice Mode is English-only) Long recordings hit a reported two-hour cap

How do I fix "Mem Voice Mode Not Recording Other Speakers"?

1. Grant microphone and system audio: On Mac open System Settings > Privacy & Security > Microphone and Screen & System Audio Recording and enable Mem On Windows allow the microphone and system audio prompts when Mem asks Restart Mem and start Voice Mode from an open note 2. Use a supported device: Record online meetings from the Windows app or an M1/M2/M3+ Mac On iOS use Voice Mode for in-person meetings only 3. Split long meetings: Stop and start a new recording before two hours Check your plan's monthly Voice Mode hours (3 on Free, 25 on Pro) 4. Non-English meetings: Use a transcription tool that supports your language and import the transcript as a note

// troubleshooting guide · mem

Mem Voice Mode Not Recording Other Speakers

Status: Ongoing
platforms:: Mac, Windows, Web, iOS
updated:: November 15, 2026
reports:: 2
Method: how we research

RUNBOOK · mem/voice-mode-not-recording4 FIXES

// quick answer

Mem Voice Mode records other meeting participants only in the Windows and Apple-silicon Mac apps with system-audio permission. On the web and Intel Macs it captures only your microphone, and it works only in English.

Most likely fix: Grant microphone and system audio

How to fix it

// try these in order, the most common fix is first

FIX 1Grant microphone and system audio
1. 01On Mac open System Settings > Privacy & Security > Microphone and Screen & System Audio Recording and enable Mem
2. 02On Windows allow the microphone and system audio prompts when Mem asks
3. 03Restart Mem and start Voice Mode from an open note
Did this fix it?
FIX 2Use a supported device
1. 01Record online meetings from the Windows app or an M1/M2/M3+ Mac
2. 02On iOS use Voice Mode for in-person meetings only
Did this fix it?
FIX 3Split long meetings
1. 01Stop and start a new recording before two hours
2. 02Check your plan's monthly Voice Mode hours (3 on Free, 25 on Pro)
Did this fix it?
FIX 4Non-English meetings
1. 01Use a transcription tool that supports your language and import the transcript as a note
Did this fix it?

Symptoms

Meeting notes contain only your side of the call, you see 'device not supported', transcripts are garbled for non-English speech, or recordings stop around the two-hour mark.