// troubleshooting guide · mem

Mem 1.0 Notes Missing After Mem 2.0 Upgrade

Status
Fixed in latest version
platforms:
Web, iOS, Mac, Windows
updated:
November 15, 2026
reports:
2
Method
how we research
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RUNBOOK · mem/mem-1-notes-missing4 FIXES

// quick answer

Mem 1.0 and Mem 2.0 are separate apps with no live sync. Notes made in 1.0 after the move do not appear in 2.0, and several 1.0 features (Inbox, Tasks view, Gmail sync) were removed.

Most likely fix: Work only in Mem 2.0

How to fix it

// try these in order, the most common fix is first

  1. FIX 1Work only in Mem 2.0

    1. 01Update the iOS app from the App Store and use mem.ai or the new desktop apps
    2. 02Copy any notes written in 1.0 after the move into 2.0 by hand or via Markdown import
    Did this fix it?
  2. FIX 2Replace the Inbox and Tasks view

    1. 01Create an 'Inbox' collection for unsorted notes
    2. 02Filter notes with open tasks instead of the old Tasks view
    Did this fix it?
  3. FIX 3Replace Gmail sync

    1. 01Forward emails to save@mem.ai from your signup address
    2. 02Set it up under profile > Integrations > Email
    Did this fix it?
  4. FIX 4Replace scheduled notes

    1. 01Use Templates for recurring notes
    2. 02Create the note from the template at the start of each period
    Did this fix it?

Symptoms

Recent notes or tasks are missing in Mem 2.0, your Inbox or Tasks view is gone, Gmail emails stopped arriving, or scheduled notes stopped running.

Why it happens

  • C-01Writing in the old 1.0 app after migrating
  • C-02Inbox, Tasks view, People view and Gmail sync were removed in 2.0
  • C-03Recurring scheduled notes were disabled
  • C-04Published notes became unlisted

// this guide also covers

  • mem 2.0 notes missing
  • mem 1.0 to 2.0
  • mem inbox gone
  • mem tasks view removed

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