// troubleshooting guide · mem

Mem Message Limit Reached

Status
Ongoing
platforms:
Web, iOS, Mac, Windows
updated:
November 15, 2026
reports:
2
Method
how we research
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RUNBOOK · mem/message-limit-reached4 FIXES

// quick answer

Every Mem plan caps 'messages to Mem' per billing period since August 2026: 25 on Free, 50 on Plus, 100 on Pro. Wait for the period to reset, cut what counts as a message, or move up a tier.

Most likely fix: Check when your usage resets

How to fix it

// try these in order, the most common fix is first

  1. FIX 1Check when your usage resets

    1. 01Monthly activity resets at the start of each billing period
    2. 02Look at your plan usage in Settings > Billing
    Did this fix it?
  2. FIX 2Stop spending messages on capture

    1. 01Type notes directly instead of dictating them via push-to-talk
    2. 02Batch emails into one forwarded thread instead of forwarding each message to save@mem.ai
    3. 03Use the Chrome extension or import Markdown for bulk capture
    Did this fix it?
  3. FIX 3Ask bigger questions, less often

    1. 01Combine several questions into one chat message
    2. 02Start a new chat with a topic and timeframe so one answer is complete
    Did this fix it?
  4. FIX 4Upgrade or add Extra Usage

    1. 01Pro 2x ($49) doubles Pro's limits to 200 messages
    2. 02On Pro 20x ($199) add Extra Usage at $50/month per 500 messages without changing plan
    Did this fix it?

Symptoms

Mem warns that you are approaching or have reached your plan limit; chat, push-to-talk or emails to Mem stop working until the next billing period.

Why it happens

  • C-01Plans became metered on August 25, 2026 (Pro went from unlimited to 100 messages)
  • C-02Push-to-talk, floating chat, WhatsApp messages and emails to save@mem.ai all count as messages
  • C-03Emails that create notes also use the new-note allowance

// this guide also covers

  • mem message limit
  • mem usage limit reached
  • mem out of messages
  • mem plan limit

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