// troubleshooting guide · mem
Mem Message Limit Reached
- Status
- Ongoing
- platforms:
- Web, iOS, Mac, Windows
- updated:
- November 15, 2026
- reports:
- 2
- Method
- how we research
RUNBOOK · mem/message-limit-reached4 FIXES
// quick answer
Every Mem plan caps 'messages to Mem' per billing period since August 2026: 25 on Free, 50 on Plus, 100 on Pro. Wait for the period to reset, cut what counts as a message, or move up a tier.
Most likely fix: Check when your usage resets
How to fix it
// try these in order, the most common fix is first
FIX 1Check when your usage resets
- 01Monthly activity resets at the start of each billing period
- 02Look at your plan usage in Settings > Billing
Did this fix it?FIX 2Stop spending messages on capture
- 01Type notes directly instead of dictating them via push-to-talk
- 02Batch emails into one forwarded thread instead of forwarding each message to save@mem.ai
- 03Use the Chrome extension or import Markdown for bulk capture
Did this fix it?FIX 3Ask bigger questions, less often
- 01Combine several questions into one chat message
- 02Start a new chat with a topic and timeframe so one answer is complete
Did this fix it?FIX 4Upgrade or add Extra Usage
- 01Pro 2x ($49) doubles Pro's limits to 200 messages
- 02On Pro 20x ($199) add Extra Usage at $50/month per 500 messages without changing plan
Did this fix it?
Symptoms
Mem warns that you are approaching or have reached your plan limit; chat, push-to-talk or emails to Mem stop working until the next billing period.
Why it happens
- C-01Plans became metered on August 25, 2026 (Pro went from unlimited to 100 messages)
- C-02Push-to-talk, floating chat, WhatsApp messages and emails to save@mem.ai all count as messages
- C-03Emails that create notes also use the new-note allowance
// this guide also covers
- mem message limit
- mem usage limit reached
- mem out of messages
- mem plan limit
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