Mem Import Not Working

How to fix it

// try these in order, the most common fix is first

1. FIX 1Export to Markdown and unzip

   Copy steps
   1. 01Export notes from the old app as Markdown
   2. 02Unzip the archive before dropping it into Mem
   Did this fix it? Yes No

2. FIX 2Import in batches

   Copy steps
   1. 01Click your profile photo > Imports
   2. 02Drag in up to about 1,000 .md/.txt files at a time
   3. 03Wait for the 'Imported N notes' message before the next batch
   Did this fix it? Yes No

3. FIX 3Restart and retry

   Copy steps
   1. 01If drag and drop fails, restart the app
   2. 02If the connection dropped, reconnect and start the import again
   Did this fix it? Yes No

4. FIX 4Rebuild structure after import

   Copy steps
   1. 01Click the 'Imported N notes' message to open the batch
   2. 02Shift-click to select a range and use Organize or Auto-organize
   3. 03Create Collections to replace old folders
   Did this fix it? Yes No

5. FIX 5Handle attachments separately

   Copy steps
   1. 01Upload images and files to cloud storage such as Google Drive
   2. 02Add links in the notes; delete duplicates via bulk select
   Did this fix it? Yes No

Symptoms

Drag and drop does nothing, only part of the library arrives, folders are flattened, or images and attachments are missing after import.

Why it happens

• C-01Zipped export dropped directly
• C-02Unsupported file types (Word, Google Docs, PDF, HTML)
• C-03More than ~1,000 files in one import
• C-04Connection lost mid-import

// this guide also covers

• mem import not working
• import notion to mem
• import evernote into mem
• mem import markdown

The same problem in other apps

All storage, upload & download guides →

• Tana 'Cannot Move Nodes Between Different Workspaces' (Tana)
• Capacities Notion Import Not Working Properly (Capacities)
• Reflect Open Import Failed (Reflect)

Other Mem errors

• How to Cancel Mem Subscription
• Mem Message Limit Reached
• Mem Desktop App Not Opening
• Mem Not Syncing Between Devices
• Mem Images Not Showing or Not Saving
• Mem Android App Not Available
• Mem Voice Mode Not Recording Other Speakers
• Mem 1.0 Notes Missing After Mem 2.0 Upgrade