Mem Images Not Showing or Not Saving

How to fix it

// try these in order, the most common fix is first

1. FIX 1Copy the image, not the page

   Copy steps
   1. 01Right-click (or Control-click) the image itself and choose Copy Image
   2. 02If the menu only says Copy, you are copying page content
   3. 03On iOS long-press the image and choose Copy Image, then paste into the note
   Did this fix it? Yes No

2. FIX 2Upload or drag the file

   Copy steps
   1. 01Download the image to your computer
   2. 02Drag it into the note from the desktop or Finder
   Did this fix it? Yes No

3. FIX 3Open the note once while online

   1. 01Connect to the internet and open the note so Mem saves the image to the device
   Did this fix it? Yes No

4. FIX 4Replace old clipped images

   Copy steps
   1. 01Re-clip the page or re-add the downloaded image
   2. 02If the source is gone or behind a login, Mem cannot recover it
   Did this fix it? Yes No

5. FIX 5Give it time, then contact support

   Copy steps
   1. 01Images save in the background; come back to the note later
   2. 02Still broken: email support@mem.ai with an example
   Did this fix it? Yes No

Symptoms

An image shows as empty, the note says the image could not be saved, images vanish offline or are missing on a device you have not opened the note on.

Why it happens

• C-01The image was pasted as a link to a site behind a login or that blocks Mem
• C-02Mem only caches an image after you view it online once
• C-03Older clipped images still point to the original website

// this guide also covers

• mem images not showing
• mem image could not be saved
• mem pasted image blank

The same problem in other apps

All missing or lost data guides →

• Obsidian Images Not Showing in Notes (Obsidian)
• Notion 'Cannot Save Changes' Error (Notion)
• Tana Import Stuck or Imported Notes Missing (Tana)
• Capacities Notes Missing or Disappeared (Capacities)
• Apple Notes Disappeared or Missing (Apple Notes)

Other Mem errors

• How to Cancel Mem Subscription
• Mem Message Limit Reached
• Mem Desktop App Not Opening
• Mem Not Syncing Between Devices
• Mem Import Not Working
• Mem Android App Not Available
• Mem Voice Mode Not Recording Other Speakers
• Mem 1.0 Notes Missing After Mem 2.0 Upgrade