Monday.com Not Working? Common Errors & Fixes

Monday.com automations usually stop because the recipe was turned off, a referenced column was deleted, the account hit its monthly action limit, or a loop hit the per-minute rate limit. Check those first, then status.monday.com.

Standard plans get 250 automation actions and 250 integration actions per month for the whole account. The first time you exceed it monday emails you and rolls the overage into the next cycle; after that automations can stop until the month resets or you upgrade to Pro (25,000).

Monday.com slows down on boards with thousands of items, dozens of columns, many connected/mirror columns or heavy automations. Archiving old items, removing unused columns and automations, and a cache-clean browser session usually help most.

If monday.com emails don't arrive, they are usually in spam or blocked by your company's mail filter. Allowlist notifications@monday.com, check your notification settings, and reconnect the email integration if you changed providers.

Most monday.com login failures come from signing into the wrong account URL, a deactivated user, or a lost 2FA device. Check the account URL, ask an admin to reactivate you or reset your 2FA, and watch for the separate email code on new devices.

Monday.com Excel imports fail mostly because of hidden rows or columns, files over the size limit, fewer than 2 columns, or the 'skip matches' option skipping rows. Clean the spreadsheet and check the match settings.

Monday.com's Google Calendar sync often pushes an event once and then doesn't carry later date changes, and edits in Google Calendar don't flow back. Unsyncing and resyncing, or reconnecting the integration, is the usual fix.

Monday.com's Outlook Calendar integration only works with a Microsoft 365 Business Premium license and an online Exchange mailbox. On-premise Exchange or personal accounts won't connect.

Mirror columns go blank when you try to mirror another mirror (not supported), when the viewer lacks access to the connected board, or when values haven't loaded until the source board is opened.

Dashboard widgets show nothing or 0% when the summary board relies only on mirror columns, when viewers can't access every connected board, or when a source column is corrupt.

Adding users beyond your paid seat bucket can auto-upgrade your plan to the next bucket. You can revert within 30 days: reduce active seats to fit the old plan, then contact support for a refund of the upgrade.

Monday.com refunds only annual or two-year plans paid within the last 30 days (prorated). Monthly plans aren't refunded. Canceling with a refund blocks access immediately, so export your boards first.

When the monday.com mobile app won't load or keeps crashing, update the app, check your connection and VPN, sign out and back in, and reinstall if needed. Some features (like linked columns) simply don't work on mobile.