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Can't Log In to Monday.com

Workaround available Web, iOS, Android, Desktop Updated October 21, 2026

Quick answer

Most monday.com login failures come from signing into the wrong account URL, a deactivated user, or a lost 2FA device. Check the account URL, ask an admin to reactivate you or reset your 2FA, and watch for the separate email code on new devices.

Most likely fix: Check the account URL.

Symptoms

Correct password but no access, a red 'User is inactive' banner, 2FA codes rejected or unavailable, or an unexpected email code prompt.

Why it happens

  • Signing in to a different monday.com account (wrong account URL)
  • User deactivated by an admin or due to inactivity
  • Lost phone or authenticator app for 2FA
  • Email one-time code required on an unrecognized device
  • Unstable connection, VPN or firewall blocking the site

How to fix it

Try these in order — the most common fix is first.

  1. 1. Check the account URL

    1. If you have several monday.com accounts, make sure you sign in at the right yourteam.monday.com address
    2. Use the account picker after entering your email

  2. 2. Ask an admin to reactivate you

    1. A 'User is inactive' banner means your profile was deactivated
    2. Only an account admin can reactivate the user

  3. 3. Get your 2FA reset

    1. If you lost your phone or authenticator, ask an admin to reset 2FA for your user
    2. Set up 2FA again on next login

  4. 4. Enter the email code

    1. On new devices monday may email a one-time code even without 2FA; check inbox and spam

  5. 5. Rule out network blocks

    1. Disable VPN, try another network or browser
    2. Clear cookies for monday.com

This guide also covers

  • monday.com login not working
  • monday.com 2fa lost phone
  • monday user is inactive

Still not working?

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