pCloud Shared Link Traffic Limit Exceeded

How to fix it

// try these in order, the most common fix is first

1. FIX 1Check your link statistics

   Copy steps
   1. 01Open the link's statistics in the web or mobile app
   2. 02See how much traffic it used this month
   Did this fix it? Yes No

2. FIX 2Buy extra link traffic

   Copy steps
   1. 01Go to the pCloud Pricing page
   2. 02Select 'Get additional traffic for your shared links'
   3. 03Choose monthly or annual and an amount, then pay
   Did this fix it? Yes No

3. FIX 3Upgrade your plan

   Copy steps
   1. 01Open Plans and Pricing
   2. 02Pick a higher tier; the new traffic limit applies immediately
   Did this fix it? Yes No

4. FIX 4Wait for the reset

   1. 01Subscriptions reset on the billing date; Basic and Lifetime reset on a rolling 30-day basis
   Did this fix it? Yes No

Symptoms

People downloading your shared link see a traffic limit message, even though you have plenty of storage left.

Why it happens

• C-01Monthly link traffic used up (50 GB Free, 1 TB Premium 500 GB, 4 TB Premium Plus, 20 TB Ultra)
• C-02Popular or large files shared publicly
• C-03Video streamed repeatedly from a link

// this guide also covers

• pcloud traffic limit
• pcloud link traffic exceeded
• pcloud shared link not working

The same problem in other apps

All plan limits, paywalls & watermarks guides →

• Dropbox Basic 3 Device Limit Reached (Dropbox)

Other pCloud errors

• pCloud Drive Not Working on Mac
• pCloud 'The Original Item Can't Be Found' Error
• pCloud Not Syncing or Sync Stuck
• Why Is pCloud So Slow to Upload?
• pCloud Forgot Crypto Pass: Reset the Crypto Folder
• pCloud Drive (P:) Not Showing in Windows
• pCloud Automatic Upload Not Working
• pCloud Subscription Expired: What Happens to My Files?