pCloud Automatic Upload Not Working

How to fix it

// try these in order, the most common fix is first

1. FIX 1Update the app

   Copy steps
   1. 01Update pCloud from the App Store or Google Play
   2. 02Reopen the app and check auto upload
   Did this fix it? Yes No

2. FIX 2Re-grant photo access

   Copy steps
   1. 01iPhone: Settings > pCloud > Photos > Full Access
   2. 02Android: Settings > Apps > pCloud > Permissions > Photos and videos > Allow
   Did this fix it? Yes No

3. FIX 3Check network settings

   Copy steps
   1. 01Connect to Wi-Fi if auto upload is set to Wi-Fi only
   2. 02Allow cellular data for pCloud if you want uploads on mobile data
   Did this fix it? Yes No

4. FIX 4Check your storage

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   1. 01Open your account in the app and confirm you have free space
   2. 02Delete or upgrade if you're at the quota
   Did this fix it? Yes No

5. FIX 5Toggle automatic upload

   Copy steps
   1. 01Open Settings > Automatic upload in the pCloud app
   2. 02Turn it off, wait, and turn it back on
   Did this fix it? Yes No

Symptoms

New photos and videos don't appear in pCloud, or auto upload shows 'failed'.

Why it happens

• C-01Outdated pCloud app
• C-02Photo / media permission revoked
• C-03Upload restricted to Wi-Fi or network problems
• C-04Storage quota reached
• C-05Media folder setting glitch

// this guide also covers

• pcloud automatic upload not working
• pcloud camera upload not working
• pcloud photos not uploading

The same problem in other apps

All not loading, error messages & connection guides →

• Why Is Proton Drive So Slow? Uploads and Downloads (Proton Drive)
• Tresorit File Too Large to Upload (Tresorit)
• Dropbox Upload Failed or Stuck on Waiting to Upload (Dropbox)
• iCloud Drive Stuck on 'Waiting to Upload' (Mac) (iCloud)

Other pCloud errors

• pCloud Drive Not Working on Mac
• pCloud 'The Original Item Can't Be Found' Error
• pCloud Not Syncing or Sync Stuck
• Why Is pCloud So Slow to Upload?
• pCloud Forgot Crypto Pass: Reset the Crypto Folder
• pCloud Shared Link Traffic Limit Exceeded
• pCloud Drive (P:) Not Showing in Windows
• pCloud Subscription Expired: What Happens to My Files?