Sender SPF, DKIM or DMARC Not Verifying

How to fix it

// try these in order, the most common fix is first

1. FIX 1Use the exact values

   Copy steps
   1. 01DKIM: CNAME, name sender._domainkey, value dkim.sendersrv.com
   2. 02SPF: TXT at @, v=spf1 include:sendersrv.com ?all
   3. 03DMARC: TXT at _dmarc, v=DMARC1; p=none;
   Did this fix it? Yes No

2. FIX 2Merge SPF into one record

   Copy steps
   1. 01Find your existing SPF TXT record
   2. 02Add include:sendersrv.com before the all mechanism
   3. 03Delete any second SPF record
   Did this fix it? Yes No

3. FIX 3Enter short host names

   Copy steps
   1. 01Enter only sender._domainkey and _dmarc as names if your provider appends the domain
   2. 02Save and wait for propagation
   Did this fix it? Yes No

4. FIX 4Recheck and confirm publicly

   Copy steps
   1. 01Account settings > Domains > Recheck DNS records
   2. 02If a warning icon shows, compare the value in Sender's DNS dialog with your provider
   3. 03After 48 hours, confirm with a public DNS lookup tool
   Did this fix it? Yes No

Symptoms

Missing or warning icons in the Authentication column on the Domains page after adding DNS records.

Why it happens

• C-01DNS propagation not finished (up to 24-48 hours)
• C-02Two SPF TXT records on the domain
• C-03Provider appended the domain so the name became sender._domainkey.example.com.example.com
• C-04Wrong DKIM name or value
• C-05DMARC value not starting with v=DMARC1;

// this guide also covers

• sender dkim not verified
• sender spf record
• sender.net domain authentication
• sender dmarc setup

Other Sender errors

• Sender Account Suspended
• Sender Account Under Review or Pending Verification
• Sender Emails Going to Spam
• Sender Popup Form Not Showing on Website
• Sender Form Subscribers Not Added to Group
• Sender Contact Import Failed
• Sender Abandoned Cart Emails Not Sending
• Sender Can't Send Campaign: Plan Limit Exceeded